We may collect the following types of information:
We may use your information for the following purposes:
We may share your information with:
You can access and update your personal information by contacting our customer support. We will assist you in making any necessary changes or corrections.
We employ industry-standard security measures to protect your information from loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely disposed of.
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
At AML Finance Group and its subsidiary companies, we value your privacy and strive to maintain the highest standards in protecting your personal information. This Call Recording Policy and Data Protection Statement outlines our practices regarding recorded calls.
We may record calls made to our customer support, sales, and other communication channels for quality assurance, training, compliance, and dispute resolution purposes.
Recorded calls are primarily used for the following purposes:
Call recordings may be used internally to improve our services, train staff, and ensure compliance with relevant regulations. Recordings may also be used in case of disputes or investigations.
Clients will be informed of our call recording policy through a statement available on our website, and a recorded message at the beginning of any call that is being recorded.
We will retain call recordings for a period required by applicable laws and regulations or as necessary for the purposes mentioned above. After this period, recordings will be securely deleted.
Clients have the right to request access to their recorded calls, correct inaccuracies, or request the deletion of their recordings by contacting our customer support. We will respond to such requests promptly, subject to legal and regulatory requirements.
We restrict the use of call records to authorised personnel only, and access is granted on a need-to-know basis. Unauthorized access or use of call records is strictly prohibited.
We may update this Call Recording Policy and Data Protection Statement periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website or other appropriate means.
By using our services, you acknowledge and consent to the terms of this Call Recording Policy and Data Protection Statement. Please review this policy regularly for updates.
If you have any questions or concerns regarding this policy or your recorded calls, please contact our Data Protection Officer at firstname.lastname@example.org. Your privacy is important to us, and we are committed to safeguarding your information.
This privacy notice was last updated in September 2022.
All enquiries relating to consent (for example in respect of receiving our regular newsletter please e-mail:
For general enquiries relating to the privacy of your data please contact or GDPR representative:
Name: Adam Sloan
Contact telephone number: 07494 001570
E-mail address: email@example.com
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner’s Office
Telephone: 0303123 1113 (local rate) or 01625 545745
Last updated in September 2022.