Clear rules for everyone using your online service, with reporting, moderation and appeals built in and Online Safety Act notes for platforms that host user content.
Tech & SaaS
Acceptable Use Policy
About this document
A published policy setting out what users may and may not do on your website, app, SaaS platform or online community. It sits alongside your main terms, gives you a clear basis to remove content or suspend accounts, and explains how people can report problems and appeal decisions.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Tech & SaaS
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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