End a customer relationship professionally and lawfully – pre-closure checks, five letter versions (notice, non-payment, breach or behaviour, customer request, final closure) and a handover checklist.
Sales & marketing
Account Closure and Ending a Customer Relationship Letters
About this document
Letters for closing a customer account or ending an ongoing relationship, whether you are ending it or the customer has asked to leave. A checklist helps you confirm you are entitled to end the contract and deal with money, data, property and handover properly.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Sales & marketing
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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