Change Request Form

A complete change control form for software and IT projects, covering the request, impact assessment, approval, implementation and closure, with a change log.

Editable Word document
7
10pages
Guidance notes included
aml consultancy solutions

Tech & SaaS

Change Request Form

About this document

What it’s for

A form for requesting, assessing, approving and recording changes to the scope, deliverables, timetable or price of a software, website or IT project. It gives both parties a clear written record, so that changes are agreed before work is done and invoiced.

When to use it

  • Whenever either party wants to change what was agreed in a contract or Statement of Work
  • When an assumption in the original plan turns out to be wrong
  • For changes to managed services, such as adding users, sites or services

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • Contract details
  • Part A – Change request (completed by the requester)
  • Part B – Impact assessment (completed by the supplier)
  • Impact checklist
  • Scope and solution
  • Security, data and compliance
  • Third parties and licensing
  • Time, cost and resources
  • Summary of impact
  • Part C – Decision and authorisation
  • Part D – Implementation and closure
  • Part E – Change log

How to complete it

  • The requester completes Part A and sends it to the other party’s project manager
  • The supplier completes the impact assessment in Part B, using the checklist
  • Both parties sign Part C – no work starts before then
  • Record completion in Part D and update the change log in Part E

Key points to check

  • Check that the person signing has authority under the contract to approve the change
  • A signed change request varies the contract, so take care with wording on price and dates

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Tech & SaaS

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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