A step-by-step checklist for taking on a new client: acceptance decisions, money laundering checks, engagement, HMRC and Companies House authorisations and set-up.
Accountancy practice – client documents
Client Onboarding Checklist
About this document
An internal practice checklist that takes a new client from first enquiry to the first piece of work, so that nothing required by your professional body, the money laundering regulations, HMRC or Companies House is missed, and so that you have a record of each step for monitoring visits.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Accountancy practice – client documents
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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