Client Records and Receipts Guide

A plain-English guide for clients on what records and receipts to keep, how long to keep them, how to go digital under Making Tax Digital, and a simple monthly routine.

Editable Word document
7
10pages
Guidance notes included
aml consultancy solutions

Accountancy practice – compliance & management

Client Records and Receipts Guide

About this document

What it’s for

A ready-to-send client guide explaining the records HMRC and Companies House expect, how long they must be kept, what makes a valid receipt or VAT invoice, how Making Tax Digital for VAT and Income Tax affects record keeping, and how to send records to the firm. It reduces chasing and late, incomplete records.

When to use it

  • In the welcome pack for every new client
  • When a client comes within Making Tax Digital for Income Tax
  • When a client’s records are repeatedly late or incomplete

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • 1. Why good records matter
  • 2. The golden rules
  • 3. What to keep
  • All businesses and landlords
  • Limited companies – in addition
  • VAT-registered businesses – in addition
  • Employers – in addition
  • Construction businesses in CIS – in addition
  • Personal tax records (for your Self Assessment return)
  • 4. Receipts and invoices – what counts
  • 5. How long to keep records
  • 6. Digital records and Making Tax Digital
  • VAT
  • Income Tax (sole traders and landlords)
  • 7. Going paperless
  • 8. Your monthly routine
  • 9. How to send records to us

How to complete it

  • Insert your firm name, portal and contact details
  • Delete sections that do not apply to the client type
  • Check the retention periods and MTD thresholds against current gov.uk guidance
  • Send it as a PDF or publish it on your website

Key points to check

  • MTD for Income Tax thresholds fall in stages from April 2026 to April 2028
  • Penalty amounts and record-keeping periods can change – check before sending

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Accountancy practice – compliance & management

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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