Gym and Fitness Club Membership Terms and Conditions

Consumer-friendly membership terms for a gym, studio or leisure club – membership types, fees and direct debits, minimum terms, freezes, cancellation, health and safety, conduct, liability and data – written with the Consumer Rights Act 2015 and the new subscription contract rules in mind.

Editable Word document
8
10pages
Guidance notes included
aml consultancy solutions

Gyms, fitness & sports clubs

Gym and Fitness Club Membership Terms and Conditions

About this document

What it’s for

Membership terms are the contract between your gym and every member. They need to be clear and fair: the Consumer Rights Act 2015 makes unfair or hidden terms unenforceable, the Competition and Markets Authority has taken action against gyms over long minimum terms and hard-to-cancel contracts, and the Digital Markets, Competition and Consumers Act 2024 brings in specific rules for subscription contracts. These terms are written to be transparent and to help you comply.

When to use it

  • When opening a gym, studio or members’ leisure club
  • When reviewing existing terms before the new subscription contract rules take effect
  • For online and in-person joining – link to them from your joining page

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  1. About these terms
  2. Joining
  3. Membership types and fees
  4. Minimum term and renewal
  5. Freezing your membership
  6. Cancelling your membership
  7. Ending your membership by us
  8. Opening hours, facilities and classes
  9. Your health and safety
  10. Our responsibility to you
  11. Personal training
  12. Changes to these terms
  13. Personal information and cctv
  14. Complaints

Also included

  • Schedule 1 – Membership types and fees

How to complete it

  • Fill in the membership table in Schedule 1 with your plans, prices and minimum terms
  • Choose the options in square brackets and delete the ones you do not use
  • Make the key terms prominent at the point of sale, not just in these terms

Key points to check

  • Check the current subscription contract rules and guidance before launch – see the guidance note at the start
  • Do not charge early-exit fees that are out of proportion to your actual loss

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Gyms, fitness & sports clubs

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Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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