Handover Pack and Ceasing-to-Act Checklist

Hand a client over to a new adviser in an orderly, professional way – a ceasing-to-act checklist, deauthorisation steps, handover information schedule, lien guidance and records transfer receipt.

Editable Word document
10
10pages
Guidance notes included
aml consultancy solutions

Accountancy practice – client documents

Handover Pack and Ceasing-to-Act Checklist

About this document

What it’s for

The working pack your firm uses when a client leaves or you stop acting: a detailed checklist covering notice, money laundering points, deadlines, fees, the lien position, records, HMRC and Companies House deauthorisations and software access; a schedule of handover information for the incoming adviser; a covering letter to them; and a records transfer receipt.

When to use it

  • As soon as a client tells you they are leaving, or you decide to cease acting
  • Alongside the Disengagement Letter and Professional Clearance Reply Letter (in the Accountancy practice – compliance & management pack)
  • When a business ceases, a client dies, or a company is dissolved

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • Part 1 – Ceasing-to-act checklist
  • A. Decision and notice
  • B. Professional clearance
  • C. Work in progress and deadlines
  • D. Fees, client money and lien
  • E. Records
  • F. HMRC authorisations
  • G. Companies House
  • H. Software, systems and data
  • I. Close-out

How to complete it

  • Open a copy for each departing client and work through every section
  • Complete the handover schedule from your files – send only what the client has authorised
  • Have a partner sign off the checklist before the file is closed

Key points to check

  • MLRO clearance before any reason is given or anything is said to the new adviser
  • Take advice before relying on a lien over a client’s records

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Accountancy practice – client documents

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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