A business-to-business agreement for website, application or cloud hosting, with a service level agreement, backups, security, data processing terms and a clear exit plan.
Tech & SaaS
Hosting Services Agreement
About this document
A contract between a hosting provider and a business customer for hosting websites, web applications, databases or virtual servers. It covers what is hosted and where, availability targets and service credits, backups, security, content responsibility, charges, data protection and how the customer gets its data back when the contract ends.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Tech & SaaS
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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