Lone Working Policy and Risk Assessment

A policy explaining how you protect people who work alone – in the office out of hours, at home, in vehicles, or visiting clients and sites – with a check-in and escalation procedure and a risk assessment form for each lone working role or activity.

• When staff work alone or without close supervision at any time
• For field workers, home visitors, drivers, cleaners, security, maintenance staff and homeworkers
• When reviewing arrangements after an incident or near miss

• Fill in the names, timings and contact details in the policy
• Choose the check-in method in clause 7 (buddy, phone, app or device)
• Complete Part B for each lone working role or activity and share it with the workers concerned
• Test the escalation procedure before relying on it