Penalty Appeal Letter – Reasonable Excuse for Late Filing, Late Payment or MTD Penalty Points

How to appeal an HMRC penalty – what counts as a reasonable excuse, special circumstances, the 30-day time limit and late appeals – with appeal letters for late filing penalties, late payment penalties and Making Tax Digital penalty points, and an evidence checklist.

Editable Word document
5
10pages
Guidance notes included
aml consultancy solutions

Letters to HMRC & personal tax

Penalty Appeal Letter – Reasonable Excuse for Late Filing, Late Payment or MTD Penalty Points

About this document

What it’s for

HMRC charges penalties for filing returns and paying tax late, and under Making Tax Digital for Income Tax (from April 2026 for those within it) late submissions earn penalty points. If you had a reasonable excuse, you can appeal. A well-written appeal explains what happened, why it prevented you meeting the deadline, and that you put things right without unreasonable delay once the excuse ended.

When to use it

  • Within 30 days of the date on the penalty notice
  • When HMRC’s online appeal service is not suitable or you want to give a full explanation
  • For a late appeal, explaining why you could not appeal in time

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • Letter – appeal against a late filing or late payment penalty
  • Letter – appeal against a Making Tax Digital penalty point or penalty

How to complete it

  • Describe the events and dates clearly
  • Show how the events stopped you meeting the deadline
  • Enclose evidence such as hospital letters or proof of postal delays

Key points to check

  • Lack of money, relying on someone else, or not knowing about the deadline are not usually reasonable excuses on their own
  • If HMRC rejects the appeal, you can ask for a review or appeal to the tribunal

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Letters to HMRC & personal tax

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Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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