Get ready for the new landlord register and ombudsman under the Renters’ Rights Act 2025 – what information to gather for each property, compliance evidence and a landlord complaints procedure.
Landlord & property
Private Rented Sector Database and Landlord Ombudsman Readiness Checklist
About this document
The Renters’ Rights Act 2025 creates a Private Rented Sector Database, on which landlords and their properties must be registered, and a Private Rented Sector Landlord Ombudsman that all landlords must join. This checklist helps you gather the information and evidence you will need and set up a complaints procedure, so you are ready when registration and membership become mandatory.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
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Landlord & property
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Written for UK businesses
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