A speaking-up policy for care staff that explains how to raise concerns about poor care, abuse or wrongdoing, the legal protection available, and external routes including CQC and the local authority.
Care providers
Whistleblowing and Speaking Up Policy for Care Services
About this document
CQC expects every registered service to have an open culture where staff can speak up safely about poor or unsafe care. This policy explains how staff raise concerns internally and externally, how concerns will be handled, and the protection given under the Public Interest Disclosure Act 1998.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Care providers
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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