Workmanship Guarantee Certificate

A professional workmanship guarantee certificate with clear terms, a claims procedure and a note on insurance-backed guarantees.

Editable Word document
9
10pages
Guidance notes included
aml consultancy solutions

Construction & trades

Workmanship Guarantee Certificate

About this document

What it’s for

A certificate you give the customer at completion, guaranteeing your workmanship for a set period, with plain-English terms explaining what is covered, what is not, and how to claim. It also includes a note explaining insurance-backed guarantees and a record for logging claims.

When to use it

  • At handover of building, roofing, window, kitchen, bathroom, landscaping and similar work
  • When a customer, lender or trade scheme asks for a written guarantee
  • Alongside, not instead of, manufacturers’ product guarantees

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  1. Meaning of words used
  2. What this guarantee covers
  3. How long the guarantee lasts
  4. What is not covered
  5. Your responsibilities
  6. How to make a claim
  7. What we will do
  8. Manufacturers’ guarantees
  9. Moving home
  10. If we stop trading
  11. Your legal rights
  12. Personal information
  13. Law

Also included

  • Guarantee terms
  • What is an insurance-backed guarantee?
  • Key points for contractors
  • IBG details (complete if applicable)
  • Guarantee claims log (for your records)

How to complete it

  • Complete the certificate details on the first page
  • Choose guarantee periods you are confident you can honour
  • Attach manufacturer guarantees and care instructions
  • Sign, give the customer a copy and keep one on file

Key points to check

  • A guarantee is a binding promise – if you stop trading, it may be worthless unless it is insurance-backed
  • Never call a guarantee “insurance-backed” unless a policy is actually in place

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Construction & trades

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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