Forecast demand, plan seasonal staff and control labour cost – for hotels, restaurants, cafés and attractions
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Seasonal businesses live or die by staffing. Too few people in August and service, reviews and revenue suffer; too many in November and wages eat the profit. This workbook starts with what drives your staffing – occupancy, covers and visitors – week by week for a full year. Your own staffing standards turn that demand into hours needed for each of 12 roles. You then decide how to cover those hours: permanent staff, two waves of seasonal contracts, a zero-hours pool and agency workers. The workbook costs the plan every week – pay, holiday pay, employer NI, pension, agency, recruitment, training and staff housing – and shows labour cost as a % of revenue, the weeks and roles where you're short, when to start recruiting, and how two alternative plans compare.
See how it works
The sheets you will use most, in the order you will use them – shown with the sample data every workbook comes with.
Step 1
52 weeks of demand and revenue. What you do: enter last year's figures and any overrides.
Step 2
The rules that turn demand into hours needed, by role. What you do: enter or adjust your standards.
Step 3
Who covers the hours and what they're paid; per-head costs; minimum wage and pension checks. What you do: enter your staffing plan.
Step 4
Advertise, interview and offer dates for every seasonal wave and zero-hours pool, with a 12-month timeline. What you do: nothing – act on it.
Who it is for
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