Allergen Information Matrix and Allergen Policy

A full allergen management policy plus a 14-allergen matrix, order procedure, PPDS label checklist and incident record – built around current FSA guidance.

Editable Word document
14
10pages
Guidance notes included
aml consultancy solutions

Hospitality & food

Allergen Information Matrix and Allergen Policy

About this document

What it’s for

A written allergen policy explaining how your business controls the 14 major allergens from supplier to plate, with a ready-to-use allergen matrix, staff conversation guide, PPDS (Natasha’s Law) labelling checklist, change log and incident record.

When to use it

  • Any café, restaurant, pub, takeaway, caterer, bakery or deli serving loose (non-prepacked) food
  • If you make and pack food on site before customers order it (PPDS) – full labels are a legal requirement
  • When you change a recipe, supplier or menu

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  1. Purpose
  2. Legal framework and guidance
  3. Definitions
  4. Roles and responsibilities
  5. Ingredients, suppliers and recipes
  6. Storage and preparation
  7. How allergen information is provided
  8. Taking an allergen order
  9. Service and the pass check
  10. Takeaway, delivery and distance selling
  11. Prepacked for direct sale (PPDS) food
  12. Allergic reaction or allergen incident
  13. Training
  14. Monitoring and review

Also included

  • Part A – Allergen policy
  • Detail – cereals, nuts, components and adaptations
  • Conversation guide for staff
  • Recipe, ingredient and supplier change log
  • Allergen incident and near-miss record
  • Staff allergen briefing – signed confirmation

How to complete it

  • Fill in names and roles, and delete sections that do not apply
  • Complete the matrix for every dish, drink and component from your recipes and supplier labels
  • Train every member of staff on the order procedure and have them sign the briefing sheet
  • Review the matrix every time anything changes

Key points to check

  • The law on written allergen information is under review – see the guidance notes
  • Never guess – if in doubt, say you cannot guarantee the dish is safe

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Hospitality & food

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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