Event Accessibility and Inclusion Plan

A plan for making an event accessible and inclusive – pre-event information, ticketing and personal assistant tickets, getting there and parking, site layout and surfaces, accessible toilets and Changing Places, viewing platforms, quiet spaces, communication, staff awareness, emergency evacuation of disabled people and feedback.

Editable Word document
4
10pages
Guidance notes included
aml consultancy solutions

Events & festivals

Event Accessibility and Inclusion Plan

About this document

What it’s for

Event organisers providing services to the public must make reasonable adjustments for disabled people under the Equality Act 2010. Good accessibility planning also widens your audience and improves the experience for everyone, including older people, families with pushchairs and people with temporary injuries. This plan helps you think through each stage of the visitor journey.

When to use it

  • When planning any public event
  • When choosing a venue or laying out a site
  • When reviewing feedback after an event

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

A complete, ready-to-use document with every section written, your details shown in [square brackets], and guidance notes explaining how to complete it.

How to complete it

  • Work through each stage of the visitor journey
  • Publish accurate access information well before the event
  • Brief staff and stewards on the arrangements

Key points to check

  • The duty to make reasonable adjustments is anticipatory – plan before disabled people ask
  • Personal emergency evacuation arrangements must be considered for disabled visitors

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Events & festivals

From £29

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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