Grievance Hearing and Appeal Letters Pack

Acknowledgement, invitation to grievance meeting, appeal invitation and appeal outcome letters, with a grievance meeting record.

Editable Word document
6
10pages
Guidance notes included
aml consultancy solutions

People & HR

Grievance Hearing and Appeal Letters Pack

About this document

What it’s for

The letters you need to run the grievance stages that come before and after the Grievance Outcome Letter, following the ACAS Code of Practice on Disciplinary and Grievance Procedures.

When to use it

  • When an employee raises a formal grievance in writing
  • When an employee appeals against a grievance outcome

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • Letter A – Acknowledgement and invitation to grievance meeting
  • Grievance meeting record
  • Letter B – Invitation to grievance appeal meeting
  • Letter C – Grievance appeal outcome

How to complete it

  • Send Letter A promptly – the ACAS Code expects a meeting without unreasonable delay
  • Use the meeting record, then the Grievance Outcome Letter (in the main HR pack)
  • If they appeal, use Letters B and C with a manager not previously involved

Key points to check

  • If the grievance is about a manager, a different manager should hear it
  • Grievances about harassment may also trigger your Anti-Harassment Policy and safeguarding steps

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

People & HR

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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