Grievance Outcome Letter

Respond to a formal grievance point by point, with reasons, actions and the right of appeal.

Editable Word document
6
10pages
Guidance notes included
aml consultancy solutions

People & HR

Grievance Outcome Letter

About this document

What it’s for

A letter confirming the outcome of a formal grievance. It deals with each point raised, explains the findings and reasons, sets out what will happen next and confirms the right of appeal. A short appeal outcome letter is included at the end.

When to use it

  • After the grievance meeting and any investigation are complete
  • Normally within five working days, or as the policy says

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  • How your grievance was considered
  • Your grievance and my findings
  • Outcome and next steps
  • Your right of appeal

How to complete it

  • Summarise each point of the grievance in neutral wording
  • For each point, choose upheld, partly upheld or not upheld and give reasons
  • List the specific actions you will take, with dates and owners
  • Do not disclose details of disciplinary action against anyone else

Key points to check

  • A clear, reasoned response reduces the risk of a tribunal claim – avoid one-word answers
  • If the grievance alleges discrimination, harassment or whistleblowing, consider taking advice before sending

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

People & HR

£20

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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