Guest Privacy Notice (Holiday Lets, Bed and Breakfasts and Guest Houses)

A privacy notice for guests covering bookings and payments, the legal guest register, dietary and accessibility information, smart locks, noise monitors and external cameras, booking platforms, marketing, retention and guests’ rights.

Editable Word document
4
10pages
Guidance notes included
aml consultancy solutions

Holiday lets, B&Bs & guest houses

Guest Privacy Notice (Holiday Lets, Bed and Breakfasts and Guest Houses)

About this document

What it’s for

Accommodation providers collect personal data about every guest, including some sensitive information such as dietary needs and accessibility requirements, and may use smart locks, noise sensors or cameras. UK GDPR requires you to explain this clearly. This notice is tailored to small accommodation businesses.

When to use it

  • On your website and booking pages
  • Linked from booking confirmations and the guest registration form
  • Whenever you add devices such as smart locks, noise monitors or cameras

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

  1. Who we are
  2. What we collect and why
  3. Bookings through platforms
  4. Who we share it with
  5. How long we keep it
  6. Your rights

How to complete it

  • Delete what does not apply and add any other systems you use
  • Check that your retention periods are realistic
  • Make sure guests are told about any monitoring devices before they book

Key points to check

  • Never place cameras inside guest accommodation – booking platforms ban this and it is likely to be unlawful
  • Noise monitors must measure decibel levels only, not record conversations

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Holiday lets, B&Bs & guest houses

From £29

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

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