House Rules and Guest Welcome Information

A guest welcome book and house rules for holiday lets and B&Bs – arrival information, how things work, emergency and fire safety information, local services, waste and recycling, hot tubs and wood burners, neighbours, departure checklist and a guest feedback form.

Editable Word document
6
10pages
Guidance notes included
aml consultancy solutions

Holiday lets, B&Bs & guest houses

House Rules and Guest Welcome Information

About this document

What it’s for

A good welcome book answers guests’ questions before they ask, helps them use the property safely and protects your property and relationship with neighbours. Fire safety and emergency information is also a key part of your fire safety arrangements. This template gives you a complete structure to fill in.

When to use it

  • In every property or room, printed and online (for example a digital guidebook)
  • Sent to guests before arrival
  • Updated whenever appliances, rules or contacts change

What’s inside

The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.

A complete, ready-to-use document with every section written, your details shown in [square brackets], and guidance notes explaining how to complete it.

How to complete it

  • Fill in the details for your property
  • Delete sections that do not apply (for example hot tub or wood burner)
  • Print the house rules summary and fire information on a single page by the door

Key points to check

  • Fire and emergency information must match your fire risk assessment
  • Keep wording friendly – guests respond better to clear explanations than lists of prohibitions

Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.

Included in the pack

Holiday lets, B&Bs & guest houses

From £29

for every document in this category

Editable Microsoft Word files

Guidance notes in every document

Written for UK businesses

Download and keep

Get the packSee every document in this pack →

Need more than one category?

Documents All-Access gives you every category for 12 months for £295.

Compare options →

Need it tailored?

We can adapt any template to your business, or write a document from scratch.

Talk to us →