A ready-to-use register for recording every refused alcohol sale, with reason codes, staff guidance, incident escalation and monthly DPS review.
Hospitality & food
Refusals Register
About this document
A register for recording every time a member of staff refuses to sell or supply alcohol – because of age, drunkenness, suspected proxy purchase, behaviour or licensing hours. A well-kept register is strong evidence of due diligence if you face a failed test purchase or a licence review, and many licences make it a condition.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Hospitality & food
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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