Booking terms for a holiday cottage, apartment or lodge – booking and deposits, balance, cancellations by the guest and by you, security deposit, arrival and departure, occupancy, pets, guests’ responsibilities, damage, liability, complaints and data – drafted to be fair to consumers.
Holiday lets, B&Bs & guest houses
Self-Catering Holiday Let Booking Terms and Conditions
About this document
A holiday let booking is a contract with your guest. Clear terms set out when payments are due, what happens if a guest cancels, and what you expect during their stay. They must be fair and transparent: consumer law makes unfair terms – such as excessive cancellation charges or wide exclusions of liability – unenforceable.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Holiday lets, B&Bs & guest houses
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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