Step-by-step opening and closing checklists, till and cash handling rules, end-of-day cashing up, card terminal and refund controls, banking and safe procedures, and a daily takings sheet.
Retail & e-commerce
Shop Opening, Closing and Cash Handling Procedures
About this document
Consistent opening and closing routines keep the shop safe and secure, and good cash controls stop losses from mistakes and dishonesty. These procedures make sure every member of staff follows the same steps, and give you the records to spot problems quickly.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Retail & e-commerce
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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