Customer-facing booking terms for restaurants, cafés and pubs, with fair deposit and no-show charges, transparent pricing and service charge wording, and a staff procedure for charging.
Hospitality & food
Table Booking and No-Show Deposit Terms
About this document
Terms and conditions for table reservations made online, by phone or in person, including when you take a deposit or card details to protect against no-shows. They are written to meet consumer law on fair terms and transparent pricing, including the drip pricing rules under the Digital Markets, Competition and Consumers Act 2024.
The document is laid out in the sections below. Each one comes with a plain-English guidance note explaining what it does and what to change.
Our templates are professionally structured starting points for UK businesses, not legal advice. For anything complex, unusual or high-value, have your final version checked by a solicitor.
Included in the pack
Hospitality & food
for every document in this category
Editable Microsoft Word files
Guidance notes in every document
Written for UK businesses
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